Frequently Asked Questions
Everything you need to know about our premium food products and delivery.
How do you ensure the freshness of your food products during shipping?
At 138 Foods, Inc., we use temperature-controlled packaging and expedited shipping methods to ensure that all perishable items arrive at your doorstep in peak condition.
What is your return policy for food items?
Due to the nature of our products, we cannot accept returns on food items. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a full refund or replacement.
Do you offer international shipping?
Currently, we only ship within the continental United States to maintain the quality and safety standards of our food products during transit.
Are your products organic or non-GMO?
We prioritize sourcing high-quality ingredients. Many of our products are organic and non-GMO; please check the specific product descriptions and labels for detailed nutritional information.
How can I track my order?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.